Newcomers Are Not a Problem to Solve: How SINGA Deutschland Builds Participation

Sen Zhan Singa Deutschland
Sen Zhan, Co-Director of SINGA Deutschland, shares why the biggest challenge for newcomers in Berlin isn’t ability, but access to systems, networks, and trust. In this interview, she talks about entrepreneurship, fatigue in high-friction systems, and why supporting contribution benefits the whole city.

WHP: Could you briefly introduce SINGA Deutschland? What is its main mission in Berlin?

Sen Zhan: SINGA Deutschland was founded in 2016 by a brilliant team of three co-founders — Luisa Seiler, Sima Gatea, and Vinzenz Himmighofen — as a humanitarian response at a moment when many newcomers were arriving in Germany. From the beginning, the work was not only about immediate support, but about creating a sense of welcome and human connection in a time of great uncertainty. Today, SINGA Deutschland is co-led by Ramona Hinkelmann and myself, with a small and dedicated team.   

At the heart of our work is building belonging by actively bridging different parts of the entrepreneurial ecosystem: newcomers and long-term residents, early-stage founders and established organizations, lived experience and institutional knowledge. We focus on creating practical pathways that allow people to work together, learn from one another, and turn ideas into something real.

Entrepreneurship is one of our main vehicles for this. By supporting newcomer founders and teams working on solutions to real challenges — such as access to work, housing, language learning, and administrative navigation — we help turn ideas into viable ventures, services, and products that benefit the wider society. Strengthening the entrepreneurial ecosystem is therefore about creating real pathways into the economy, not just offering inspiration.

A core part of SINGA’s approach is supporting the human side of innovation. We look beyond surface-level measures of economic value and recognize the full range of potential people bring with them—such as resilience built through migration, cross-cultural insight, informal leadership, community-building skills, and the ability to navigate complexity and uncertainty. These qualities often don’t show up neatly on a CV, but they are essential for building meaningful, sustainable ventures.

Through our programs, awards, and partnerships, we combine community-building with hands-on venture support. Founders leave with clearer business models, stronger networks, and practical tools, while Berlin gains new businesses, services, and innovations shaped by diverse perspectives. At its core, SINGA is about turning arrival into contribution — and contribution into a shared sense of belonging for the city as a whole.

WHP: What personally motivated you to become involved in this work?

Sen Zhan: My parents were first-generation immigrants, and I am a 1.5 generation immigrant who never stopped moving. With each migration to another continent, I learned what it meant to recreate myself yet again. That means not only many career changes, but huge shifts in social networks, orientation to society, and my understanding of my life path. A big part of these re-creation experiences meant that my accomplishments or skills from previous chapters were not recognized in the new place I went, and I had to rebuild many foundational pieces from scratch. Seeing how prevalent this experience was in the newcomer community, and how much potential was lost when people didn’t have easily accessible entry points and structures to contribute their ideas, it felt obvious that creating these opportunities for others to be able to give would benefit not only the newcomer community, but all of society. 

Ramona Hinkelmann, Sen Zhan
Ramona Hinkelmann and Sen Zhan, co-directors of SINGA Deutschland, Ghayth Nashed, former participant and current shareholder of SINGA Deutschland ©Kolorblind

I have seen that when the opportunities are there for people to give the gifts they have, be they business ideas, community-building initiatives, cultural-sharing events, or extending care to others through connection, that many other problems solve themselves. Anxiety, frustrations, and uncertainty fall into the background, while strength, creativity, and brilliance come into the foreground. 

WHP: What challenges do people with migrant backgrounds face in Berlin, and how does your organisation respond to them?

Sen Zhan: What I’ve seen across many newcomer communities is that there is rarely a lack of ability, ideas, or desire to succeed. People who have it in them to move their lives — often across countries or continents — are unsurprisingly also driven to create the best possible outcomes for themselves and their communities. The challenge is much more about access, orientation, social capital, and the support structures in which they can focus and grow their potential.

People arrive in Berlin with a lot to give, but the systems are hard to read. There are many implicit cultural rules, and networks can feel quite closed if you don’t already know someone on the inside. This sits on top of very real, everyday pressures: learning the language, finding stable housing, and navigating visa restrictions that can make it difficult to change employers, start freelancing, or build a business — even when someone has a strong idea and the skills to execute it. These experiences can be deeply frustrating, especially when you know you’re capable, but don’t yet have the right entry points.

Over time, living in a high-friction environment can be exhausting. I’ve seen newcomers slowly lose momentum, not because they lack ambition, but because constantly pushing against obstructive systems takes a toll. People begin to settle for less than what they could still achieve.

At SINGA, we try to meet people before that fatigue sets in. We work at the moment where motivation is still alive, but clarity and support are missing. We create spaces where newcomers can test business ideas, ask questions without feeling judged, and slowly build confidence and relationships. There are practical elements — kickstarter funds, coaching, workshops, introductions — but just as important is the experience of not being alone in the process.

Once people start to feel grounded and supported, something shifts. They begin to trust themselves again, take bolder steps, and recognize that their migration experiences are not a disadvantage, but a source of valuable and often missing perspectives in the ecosystem. That belief — that newcomers are not a “problem to be solved,” but active contributors to society — is really at the heart of everything we do.

WHP: Is there an upcoming project, event, or initiative you would particularly recommend to our readers?

Sen Zhan: Alongside the Newcomer Startup Award, which we continue to host each year in Berlin and North Rhine–Westphalia, I’m quite excited to envision a new business incubator and innovation hub launching in 2026, focused on solutions for what we call needs created through movement. These are practical ventures that respond to the multifaceted challenges people face when they move across countries and systems — regardless of their background. We intend to support teams working on things like easier access to housing, better language-learning tools, clearer visa and bureaucracy navigation, recognition of foreign credentials, pathways into work or self-employment, and entrepreneurial support structures that actually reflect newcomers’ realities.

What distinguishes this incubator from many existing programs is our strong focus on the human side of innovation. Beyond business models and growth metrics, we work with founders as whole people — recognizing that lived experience, resilience, cultural fluency, informal leadership, and the ability to navigate uncertainty are often central drivers of meaningful innovation. These qualities are frequently overlooked in traditional acceleration programs, but they are precisely what enables teams to build solutions that are grounded, relevant, and durable.

Migration and movement are not exceptions — they are a normal part of how societies evolve, and they will only increase in the future. Germany talks a lot about its skilled labour shortage, but many people are surprised by how hard it is to actually put those skills to use once they arrive. Our business incubator starts from that gap. It supports founders who understand these friction points firsthand and are building concrete, scalable solutions to reduce them.

What’s important to me is that this work clearly pushes back against the narrative that migrants are a special category of people who only need help or take from society. What we see every day are newcomers creating tools, services, and businesses that make social integration and cohesion easier — not just for themselves, but for everyone who comes after them. This incubator is about making that contribution visible, viable, and sustainable. 

WHP: How can interested people support your work or get involved themselves?

Sen Zhan: People support SINGA in many ways: as mentors, partners, collaborators, funders, or founders in our programs. This includes business and pitch coaches, industry mentors, business angels and impact investors, startup hubs, public institutions, chambers of commerce, and location partners like coworking spaces or event venues.

As we build our new incubator, we’re especially keen to connect with people and organizations who believe that movement, diversity, and participation are strengths. SINGA has always grown through relationships, and meaningful collaboration often starts with a simple conversation.If you’re a newcomer founder, or you’re working on a solution to challenges newcomers face and want to build with us, get in touch at contact@singa-deutschland.de. You can also follow us on LinkedIn and Instagram, and sign up for our newsletter to stay connected.

Author:

More From WahlheYmatPost

  • Newcomers Are Not a Problem to Solve: How SINGA Deutschland Builds Participation

    Newcomers Are Not a Problem to Solve: How SINGA Deutschland Builds Participation

    WHP: Could you briefly introduce SINGA Deutschland? What is its main mission in Berlin? Sen Zhan: SINGA Deutschland was founded in 2016 by a brilliant team of three co-founders — Luisa Seiler, Sima Gatea, and Vinzenz Himmighofen — as a humanitarian response at a moment when many newcomers were arriving in Germany. From the beginning,…

  • Papers, please! — How I Turned a 90-Day Visa into a Home in Berlin

    Papers, please! — How I Turned a 90-Day Visa into a Home in Berlin

    When you’re trying to set up your life in Berlin, visas are one of the first things you need to get in order. Unless you’re an EU citizen, you can’t live and work in Germany without one. Simple as that! But there are a whole bunch of different visa options. Should you try for the…

  • Berlin’s Rental Maze: What an American Learns When the Landlord Plays Games

    Berlin’s Rental Maze: What an American Learns When the Landlord Plays Games

    If you moved to Berlin from another European country, then you probably already know how many protections renters have here. My German friends hate it when I go on about how awful the US is – especially the low-level injustice and exploitative chicanery – but as a renter, you have essentially no rights in the…

  • Monsieur Ibrahim’s Magic in Kreuzberg: From Runaway to Community Maker

    Monsieur Ibrahim’s Magic in Kreuzberg: From Runaway to Community Maker

    I set out to conduct my first-ever interview for WahlheYmatPost on a grey and rainy Friday afternoon in Charlottenburg. The founder of WahlheYmat e.V., Ivan Gabor, mentioned meeting a man named Jaybo, a Frenchman living in the heart of Kreuzberg who is positively impacting his community. I happily took the opportunity to try out being…

  • Stay: The New Migration Challenge Germany Can’t Ignore

    Stay: The New Migration Challenge Germany Can’t Ignore

    If nothing changes demographically, Germany will have 16 million fewer workers by 2060 than today. According to most projections, the country needs around 400,000 new workers every year from abroad. We often hear this fact in the news, but what we hear much less about is how many international people leave Germany again—and this seems…

  • “We Can’t Let Protection Become a Privilege”

    “We Can’t Let Protection Become a Privilege”

    WahlheYmatPost: Can you briefly introduce your organization? What is its main mission in Berlin? Vicky Germain: The Migrationsrat Berlin e.V. (Migration Council Berlin) is an umbrella organization of more than 90 BIPoC (Black, Indigenous, and People of Color) and/or migrant self-organizations and post-migrant groups in Berlin. Its central mission is to improve the social, political,…

  • Berlin, Hold My Book: Why Physical Still Beats Digital

    Berlin, Hold My Book: Why Physical Still Beats Digital

    Ok. This is going to sound like a typical “back in my day” kind of old man rant. But hear me out, because I’m not talking about a world swallowed by time. Despite claims to the contrary, Berlin is still full of places that offer a key to a door that still stands today: a…

  • Remembering as Resistance – How AKEBI Confronts Racism in Berlin

    Remembering as Resistance – How AKEBI Confronts Racism in Berlin

    WahlheYmatPost: Can you briefly introduce your organization? What is its main mission in Berlin? Erkin Erdoğan: AKEBI e.V. is a Berlin-based non-profit association, founded by migrants from Turkey in 2014. The name “AKEBI” is the acronym of “Association of Activists Against Racism, Nationalism, and Discrimination” from the Turkish language. We had a preceding anti-racist network…

  • The Berlin Lesson: Trust People, Not Bureaucracies

    The Berlin Lesson: Trust People, Not Bureaucracies

    I was reading Walter’s article about volunteering, and made me think deeply. I come from a society where volunteering was never a tradition. The imperative was: everyone takes care of themselves. If someone works unpaid, they are considered a loser or being taken advantage of. Applying to university never required any kind of volunteer experience,…

  • How Audrey Tang Is Rebooting Democracy — and What Berlin Can Learn from Taiwan

    How Audrey Tang Is Rebooting Democracy — and What Berlin Can Learn from Taiwan

    “The engine behind reshaping democracy has been young people and immigrants,” Audrey Tang – Taiwan’s Cyber Ambassador and first Digital Minister – told me. I was fortunate enough to meet Audrey at the Berlin Freedom Conference on 10 November. To tell you the truth: Audrey was the main reason I went. Ever since I read…

  • From Glitter to Growth: How Taylor Coburn Found Her Shine in Berlin

    From Glitter to Growth: How Taylor Coburn Found Her Shine in Berlin

    I had the pleasure of sitting down with an immigrant change-maker who encourages fellow immigrants from all walks of life to build their lives here in Berlin, instead of just scraping by and letting social norms, visas, or rules rob them of their ability to thrive.  Taylor Coburn is involved in many projects around the…

  • The Power of Ehrenamt: Finding Connection Through Volunteering in Berlin

    The Power of Ehrenamt: Finding Connection Through Volunteering in Berlin

    The news is grim these days. Everywhere we look things are going off the rails. The cost of living, and the political maneuverings… everything seems like too much, too soon, and too fast. And it’s easy to give in to the atomization of 21st century life; we are millions of people living alone. Alone in…

  • Giving Voice to Eastern European Migrants: The Polnischer Sozialrat’s Work for Equality

    Giving Voice to Eastern European Migrants: The Polnischer Sozialrat’s Work for Equality

    WHP: Can you briefly introduce your organization? What is its main task in Berlin? Dr. Kamila Schöll-Mazurek: The Polnischer Sozialrat (Polish Social Council – PSR) is one of the oldest Polish migrant organizations in Germany. Since our founding in 1982, we have advocated for the social participation and equal rights of Polish people in Berlin.…

  • “Darth Vader speaks Amtssprache”: The Chilling Poetry of German Bureaucracy

    “Darth Vader speaks Amtssprache”: The Chilling Poetry of German Bureaucracy

    Every bureaucracy has its language; one might even go further to say that language is bureaucracy’s main tool. The characteristics of bureaucratic speech are well known: thick, complicated sentences, dripping with precision and impersonality. It is intentionally difficult to understand, requiring a certain amount of skill and training in its dark art. Most people will…

  • The Kiez: Where Berlin Becomes Personal

    The Kiez: Where Berlin Becomes Personal

    I’ve often said that in France every region has its dish, its wine, and its cheese; in Germany, every region has its dish, beer, sausage…and language. If we learned German before coming here, we learned “High German” (Hochdeutsch) – because it’s spoken in the high country… not because it’s lofty, or something – and then…

  • Neustart Berlin: A Fresh Start Without Everyone in the Room

    Neustart Berlin: A Fresh Start Without Everyone in the Room

    Berliner Morgenpost — together with Tagesspiegel, EUREF Campus, and radioeins — launched a strong new initiative: Neustart Berlin. Everyone was invited to submit an ongoing project that could revitalize Berlin and give the city a fresh start for the 21st century and beyond. More than 70 initiatives applied; a jury selected eight of them to…

  • Six Pictures from the Future — A Glimpse into Tomorrow’s Berlin

    Six Pictures from the Future — A Glimpse into Tomorrow’s Berlin

    For a campaign, you need many elements — but everything starts with funding. That’s why we first want to give enormous thanks to the supporters of WahlheYmatPost, to everyone who believes in what we do and why we do it: the Welcome Alliance Fund by ProjectTogether and the Bundesministerium des Inneren. And a heartfelt thank-you…

Address

Am Hamburger Bahnhof 3
10557 Berlin
Germany

hey@wahlheymat.de

Social Networks