Understanding Berlin – Why the City Is So Hard to Navigate 

Berlin Reichstag

Berlin is a city of diversity. Almost a third of its residents were born outside of Germany, and thousands more arrive each year to study, work, or build a new life. Yet while the city thrives on its international character, those very people who keep it dynamic often face a paradox: it’s surprisingly hard to understand how Berlin works.

For many, the first barrier is language. Not everyone comes to Berlin speaking German, and even those who do often find their skills don’t extend to the bureaucratic or political vocabulary that dominates official communication. Terms like Bezirksverordnetenversammlung or Bürgerbeteiligung are intimidating even for native speakers. For international residents, they can feel like an impenetrable code.

But the language barrier is only part of the challenge. Even if you speak German, finding information about the city’s political and social life is rarely straightforward. The official portal, berlin.de, is the central hub for information—but it is not always user-friendly. Key documents are buried several clicks deep, pages are rarely translated, and much of the text is written in dense, formal “Amtsdeutsch” (administrative German). This style may be precise from a legal standpoint, but it can leave ordinary residents—German and international alike—struggling to grasp the essentials.

The lack of accessibility has consequences

The result is that many people, even those who want to get involved, end up feeling excluded. They may hear about debates on housing, schools, or climate policy, but don’t know where to go for reliable, accessible information. Local politics, especially, can seem invisible. Few international residents know what a district council does, let alone how to attend a session or submit a question. The same goes for social services: support for families, integration programs, or cultural funding exists, but accessing them requires navigating a maze of forms and websites.

This lack of accessibility has consequences. When people feel uninformed, they are less likely to participate. A resident who doesn’t understand how decisions are made is less likely to voice an opinion or attend a public meeting. And when participation drops, democracy suffers. A system designed for everyone risks being shaped by only those who already know how to work it.

Enormous potential

Yet there is also enormous potential. Berlin’s international residents are highly skilled, engaged, and full of ideas. They bring experiences from different political cultures and a strong desire to contribute to the city they now call home. What’s missing are bridges—spaces that translate complexity into clarity, and bureaucracy into opportunities.

That is the spirit behind WahlheYmatPost. Our goal is not just to provide information, but to make it accessible: short explainers on how local politics works, stories of people who have found ways to participate, guides to events and opportunities where you can join in. We believe that belonging starts with participation—and participation starts with understanding.

Berlin can be a tough city. But it is also a city of openness, resilience, and possibility. By making its social and political life easier to navigate, we can ensure that all of us—not just a few—help shape its future.

We’d love to hear from you!
WahlheymatPost is meant to be a space for dialogue and exchange. Do you have feedback, questions, or topics you’d like us to cover? Is there something in Berlin’s political or social life you wish was easier to understand? Write to us and share your thoughts – we want this newsletter to reflect what really matters to you.

This week’s question to you:
What’s the hardest part for you when trying to understand how Berlin works – finding clear information, the language barrier, or something else?

Author:

More From WahlheYmatPost

  • How Audrey Tang Is Rebooting Democracy — and What Berlin Can Learn from Taiwan

    How Audrey Tang Is Rebooting Democracy — and What Berlin Can Learn from Taiwan

    “The engine behind reshaping democracy has been young people and immigrants,” Audrey Tang – Taiwan’s Cyber Ambassador and first Digital Minister – told me. I was fortunate enough to meet Audrey at the Berlin Freedom Conference on 10 November. To tell you the truth: Audrey was the main reason I went. Ever since I read…

  • From Glitter to Growth: How Taylor Coburn Found Her Shine in Berlin

    From Glitter to Growth: How Taylor Coburn Found Her Shine in Berlin

    I had the pleasure of sitting down with an immigrant change-maker who encourages fellow immigrants from all walks of life to build their lives here in Berlin, instead of just scraping by and letting social norms, visas, or rules rob them of their ability to thrive.  Taylor Coburn is involved in many projects around the…

  • The Power of Ehrenamt: Finding Connection Through Volunteering in Berlin

    The Power of Ehrenamt: Finding Connection Through Volunteering in Berlin

    The news is grim these days. Everywhere we look things are going off the rails. The cost of living, and the political maneuverings… everything seems like too much, too soon, and too fast. And it’s easy to give in to the atomization of 21st century life; we are millions of people living alone. Alone in…

  • Six Pictures from the Future — A Glimpse into Tomorrow’s Berlin

    Six Pictures from the Future — A Glimpse into Tomorrow’s Berlin

    For a campaign, you need many elements — but everything starts with funding. That’s why we first want to give enormous thanks to the supporters of WahlheYmatPost, to everyone who believes in what we do and why we do it: the Welcome Alliance Fund by ProjectTogether and the Bundesministerium des Inneren. And a heartfelt thank-you…

  • Giving Voice to Eastern European Migrants: The Polnischer Sozialrat’s Work for Equality

    Giving Voice to Eastern European Migrants: The Polnischer Sozialrat’s Work for Equality

    WHP: Can you briefly introduce your organization? What is its main task in Berlin? Dr. Kamila Schöll-Mazurek: The Polnischer Sozialrat (Polish Social Council – PSR) is one of the oldest Polish migrant organizations in Germany. Since our founding in 1982, we have advocated for the social participation and equal rights of Polish people in Berlin.…

  • Welcome to the Club: How Vereine Can Turn Berlin from a City of Strangers into a Home

    Welcome to the Club: How Vereine Can Turn Berlin from a City of Strangers into a Home

    In 2000 Robert D. Putnam published a book, “Bowling Alone”, in which he argued that Americans were becoming increasingly isolated and removed from community and social capital. He took the institution of the Bowling League as his prime example. I remember when the book came out – though, admittedly, I never got around to reading…

  • “Civil Courage Begins in Everyday Life – and Ends Where We Look Away” – Diana Henniges on 12 Years of Moabit hilft

    “Civil Courage Begins in Everyday Life – and Ends Where We Look Away” – Diana Henniges on 12 Years of Moabit hilft

    WHP: Can you briefly introduce your organization? What is its main mission in Berlin? Diana Henniges: Moabit hilft e.V. is an independent, civil society association that emerged in 2013 from a spontaneous neighborhood initiative. We support people in urgent need – whether they are refugees, have a migration background, or need help for entirely different…

  • “Berlin Modern” — Is This the Modern Berlin?

    “Berlin Modern” — Is This the Modern Berlin?

    Last weekend, I had the chance to see inside Berlin’s newest museum: Berlin Modern.The visit made me think about how we imagine the future Berlin. If you’ve walked near the Kulturforum, between the Neue Nationalgalerie and the Philharmonie, you’ve surely noticed that enormous construction site. That is where Berlin Modern is rising — a new…

  • Bürgerbeteiligung: Participation or Paperwork?

    Bürgerbeteiligung: Participation or Paperwork?

    Berlin invites its citizens to participate — but only after the decisions are made. A visit to the Bürgerbeteiligungsbüro: where good intentions meet German bureaucracy. I was so happy when I first discovered the Bürgerbeteiligungsbüro. Yes! Finally, a place for participation! It took me quite some time, though, to understand what this institution is actually…

  • “Darth Vader speaks Amtssprache”: The Chilling Poetry of German Bureaucracy

    “Darth Vader speaks Amtssprache”: The Chilling Poetry of German Bureaucracy

    Every bureaucracy has its language; one might even go further to say that language is bureaucracy’s main tool. The characteristics of bureaucratic speech are well known: thick, complicated sentences, dripping with precision and impersonality. It is intentionally difficult to understand, requiring a certain amount of skill and training in its dark art. Most people will…

  • The Kiez: Where Berlin Becomes Personal

    The Kiez: Where Berlin Becomes Personal

    I’ve often said that in France every region has its dish, its wine, and its cheese; in Germany, every region has its dish, beer, sausage…and language. If we learned German before coming here, we learned “High German” (Hochdeutsch) – because it’s spoken in the high country… not because it’s lofty, or something – and then…

  • From Budapest to Berlin: “The biggest change for me was this strong sense of locality”  

    From Budapest to Berlin: “The biggest change for me was this strong sense of locality”  

    WHP: When did you move to Berlin, and what brought you here? Balázs Dénes: I moved to Berlin with my family in 2017 for professional reasons, as, together with others, I established a non-profit organization here. I am still happy with that decision from 10 years ago, and it brought us to where we are…

  • What does the Bezirksamt actually do, and why should you care?

    What does the Bezirksamt actually do, and why should you care?

    Most Berliners know the Bezirksamt as the place where they wait weeks for a Bürgeramt appointment. But behind the paperwork lies one of the most important layers of democracy in the city — the level of government that shapes daily life in every neighborhood. Berlin often feels like two cities at once: a capital where…

  • Neustart Berlin: New Ideas for a City at a Standstill

    Neustart Berlin: New Ideas for a City at a Standstill

    Berlin is a city in constant transformation — between East and West, the inner city and the outer districts, between long-time residents and those who have chosen it as a new home. With its interplay of creative industries, research institutions, and a steady influx of newcomers, the city has enormous potential. At the same time,…

  • “Without Migrants, Berlin Wouldn’t Be Berlin” – Berlin Polyphon on Visibility, Resistance, and Building a Society for All

    “Without Migrants, Berlin Wouldn’t Be Berlin” – Berlin Polyphon on Visibility, Resistance, and Building a Society for All

    Berlin Polyphon, an alliance of migrant organizations founded in 2024, is challenging anti-migration narratives and pushing for a more inclusive Berlin. Their mission: to make migrant voices heard in politics, media, and everyday life. 5 questions, 5 answers – an interview with David Häußer, Coordinator of Public Relations at Berlin Polyphon. WHP: Can you briefly…

Address

Am Hamburger Bahnhof 3
10557 Berlin
Germany

hey@wahlheymat.de

Social Networks